ION Audio | Frequently Asked Questions

ION Audio FAQ - All Products

ION Audio Projector Deluxe HD | Frequently Asked Questions
Frequently Asked Questions What's included in the box? What are the dimensions of the Projector Deluxe HD? What is the display type of the Projec...
Wed, 15 Jun, 2022 at 11:39 AM
ION Audio Explorer XL | Frequently Asked Questions
The ION Audio Explorer XL is a powerful 5 XL™️ 220-Watt speaker system that delivers massive omni-directional sound using 5 speakers. To get the party sta...
Tue, 13 Sep, 2022 at 12:08 PM
Ion Audio Total PA Series | Does the Total PA Series run on battery power?
The Total PA series speakers need to be plugged in with the included power supply to function. They are not battery operated.   The Power Glow 300 would b...
Wed, 28 Sep, 2022 at 11:34 AM
Can the Pathfinder 320 link with a Pathfinder 280?
The Pathfinder 320 is capable of linking wirelessly with 1 other Pathfinder 320.  It is not capable of linking with other models.  The Pathfinder 280 is par...
Fri, 9 Sep, 2022 at 12:09 PM
Why won't my ION speakers link to each other?
If your ION speakers are the same model, or if they are listed within the same tier on the ION Compatibility Chart, then the problem may be that your second...
Mon, 19 Sep, 2022 at 3:15 PM
Why is my turntable spinning too fast or too slow?
This is most often due to a belt that is improperly installed. Remove both the record, and the slip mat from the turntable. Rotate the platter so that y...
Wed, 28 Sep, 2022 at 11:35 AM
Are the Slides 2 PC Drivers Available?
All versions of the Slides 2 PC are now discontinued and the drivers are no longer being updated to support the latest Windows and macOS operating systems. ...
Mon, 3 Oct, 2022 at 3:31 PM
Are the Video 2 PC Drivers Available?
All versions of the Video 2 PC have now been discontinued.  The drivers for this product are no longer available.
Tue, 27 Sep, 2022 at 1:00 PM
Why does my ION Audio product keep saying "invalid serial number" when attempting to register my product?
When registering your product the (21) is already included in the field, so please make sure there are no spaces and any letters are capitalized. A very com...
Wed, 5 Oct, 2022 at 1:58 PM
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106-0047, Japan
Tel: +81-3-6277-2230