ION Audio | Frequently Asked Questions

ION Audio FAQ - All Products

Why is my ION Audio product's serial number invalid?
Please be sure you're entering all letters and numbers that follow the (21) in your unit serial number. Most ION Audio products have a capital letter &...
Fri, 2 Dec, 2022 at 1:28 PM
Where do I download new firmware for my ION speaker?
There is no firmware download available because ION Audio speakers do not require any updates.
Thu, 20 Oct, 2022 at 11:12 AM
How do I maximize my battery life?
Rechargeable lead-acid batteries are the same type used in automobiles.  As with your car battery, how you use this battery has a significant impact on its ...
Mon, 17 Oct, 2022 at 5:39 PM
How can I connect my TV to my ION speaker via optical cable?
The optical output on your TV sends a digital signal and AUX is an analog signal.  In order to connect to your speaker, you will need a Digital-to-Analog Co...
Thu, 20 Oct, 2022 at 1:06 PM
Can I use a microphone with the Pathfinder 320 or Pathfinder 280?
The Pathfinder 320 and Pathfinder 280 do not have microphone inputs.  We do make several other speakers that do include microphone inputs.  See Karaoke | PA...
Mon, 17 Oct, 2022 at 5:40 PM
Can I use a microphone with my ION speaker?
Although some of our speaker models will include a microphone and have a microphone input - many ION users are curious if their speaker model is capable of ...
Tue, 18 Oct, 2022 at 4:25 PM
Why do I only hear the microphone through one of my linked speakers?
When two of your ION speakers are wirelessly linked, only a Bluetooth signal can be relayed from the primary speaker to the secondary speaker.  The sound fr...
Wed, 19 Oct, 2022 at 4:45 PM
Why is my projector not streaming videos from my phone via Bluetooth?
The Bluetooth connection on your ION projector is exclusively for playing audio through the projector's build-in speakers.  Some phones are able to con...
Mon, 24 Oct, 2022 at 3:07 PM
Why is my projector not recognizing the files on my USB thumb drive?
The maximum USB drive capacity is 32GB.  Additionally, the files on the drive must be the correct format. Supported picture formats: JPG, GIF, BMP, PNG ...
Tue, 25 Oct, 2022 at 6:26 PM
Is there a wireless microphone that I can connect to my Total PA?
The Stealth 1 by Alto Professional turns any dynamic microphone with an XLR connection into a wireless microphone.  With a range of up to 100+ft (line of si...
Tue, 8 Nov, 2022 at 4:32 PM
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